a) Package tours prices in Webshop www.fantasiatravel.hr are in euros (EUR). Fantasia Travel is obliged not to change the prices once the package tour has been announced, or ask for subsequent payment. All the prices and items included in the prices are listed in the „Price list“ in the section Information on Package Tours.
b) Prices of accommodation services in Webshop www.fantasiatravel.hr are in euros (EUR). Prices can be subject to change at the provider's request, yet Fantasia Travel is obliged not to ask for subsequent payment once the purchase of accommodation has been completed. All the prices and items included in the prices are listed in the „Price list“ in the section Information on Accommodation.
Payment methods in Webshop are as follows:
1. Online banking
2. PayPal account
1. ONLINE BANKING (MONEY TRANSFER)
If this is your selected payment method you will receive to your e-mail address a pro forma invoice with all data necessary to complete payment, including the bank account number to which the payment of the purchase price should be made. You can make your payment via online banking or in any other way that you usually pay your bills – in a bank, post office etc.
The package tour is booked automatically when you place your order, in the number of items you have chosen. It normally takes 48 hours to verify bank transactions. Fantasia Travel will hold your booking for 3 working days. Booking can be prolonged at your request if you contact us at +38599 306 4453 or firstname.lastname@example.org. After the amount has been transferred to the bank account, you will receive an e-ticket that you will be expected to present at departure (package tours) or arrival (accommodation).
DATA FOR ONLINE BANKING (MONEY TRANSFER)
Addressee: Fantasia Travel j.d.o.o., Pulac 12/1, Rijeka
Erste & Steiermärkische Bank d.d.
IBAN: HR26 2402 0061 1006 9842 7
Reference number: Date of departure (only numbers – e.g. date 06.12.2014 is registered as 06122014)
Payment purpose: The name of the trip
If you are making payment for another person or somebody else is making the payment from their account on your behalf, please send us an e-mail to email@example.com to inform us about the names of the payer and the passengers. If you are making payment for more persons, you will receive an e-ticket with clearly pointed out number of travellers. Should we need the other passengers' names (travelling abroad, overnight stays etc.) we will contact you by e-mail
2. PAYPAL PAYMENT
If you already own a PayPal account, connected to a verified and valid credit or debit card, it will suffice to log in by your e-mail address and password.
Payment is run through high-security PayPal website, which means that the data you're using for payment are not accessible to the company FantasiaTravel, but exclusively to PayPal. Once the payment is registered, you will receive an e-ticket that you will be expected to present at departure (package tours) or arrival (accommodation).
RECLAMATION AND CANCELLATION REFUND
Should Fantasia Travel cancel a package tour, company Fantasia Travel is bound to refund the entire amount to the account from which the payment has been made within 14 workdays since the cancellation of the package, i.e. since the day the passenger was notified that it was not possible to realize the package.
If a passenger cancels a journey, Fantasia Travel will transfer the money back to the account from which the payment has been made, in accordance with tourist agency Fantasia Travel General terms and conditions of travel:
• up to 30 days before departure: - 10 % of the price
• 29 to 22 days before departure: - 25 % of the price
• 21 to 15 days before departure: - 40 % of the price
• 14 to 8 days before departure: - 80 % of the price
• 7 to 0 days before departure: - 100 % of the price
• After departure: -100 % of the price.